FAQs

How to give enquiry for our requirement?

In the left side bar click on "Products". The product list will appear. Browse the products. Select your product. In every catagory there would be two options, "Request a Quote" & "View Designs". Select the one as per your choice. After "Request a Quote" a list of products with add on options would appear. Select & submit. If you are not a registered customer you will be asked to register. Fill up the form & submit. If you want to buy more than one item continue shopping else click on "Request a Quote". Add if you want to give other details or queries in the comment box & submit. 

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How to get registered ?

In the left side bar click on "Log In". If you are already a TAX+ customer & not yet registered on site, click on "contact us" & submit the form. Your user id & password would be mailed on your id. If you are a new customer kindly click on the new customer link. Fill up the registration details & submit.

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How many products does your site support?

The site currently supports eleven major and popular print products as listed. The products are sub catagorised as per the type of printing & material used. There are more than 400 products covering major requirements of an organisation mainly hospitals & diagnostic centres.

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What options are availalbe for product design?

There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.

1. Custom Design: lets you customize the products. Click it to open the design studio and use multiple tools to create your own design.

2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images.

3. Browse Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.

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What is Classic, Executive & Premium quality?

We are offering products in different ranges. Classic is the lower, Executive is medium, & Premium is higher range. You can select products as per your requirement.

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Explain the difference between Gloss and Matt lamination.

Lamination done on paper products has two types of finishing– Gloss (shiny and smooth) and Matt (flat and lusterless). Cost of Matt lamination  is more than Gloss lamination. 

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What type of printing facility is provided by you?

We provide different types of printing like,

  • Screen printing
  • Offset printing
  • Flexo printing
  • Gravure printing

          Mostly offset printing is preferred for medium quanity jobs. For high quantity jobs Flexo & Gravure printing is done. For small quantity Screen printing is done.

          Type of printing also depend upon type of material.

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What is the resolution of output file?

300 dpi (dots per inch) is the resolution of the output PDF file.

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How do I know the total cost?

The prices are indicative of basic prices of products against the speculative quantities. The prices are calculated with regard to the most basic paper/sheet types, sizes and single side printing. As you know, the final product cost depends on many parameters: paper/plastic thickness, gloss or matt finish, 2 or 4 colors,  single or double side printing, quantity, destination shipping charges and the mode of transport. Please use the indicative prices for calculating the basic cost. Once you place the enquiry using the above parameters, we will quickly mail you the final, exact quote.

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How can I make the payment?

 

          Log in on the site with your user id & password. Goto Make payment Tab. The enquiries with pending amount will be displayed. You can view the enquiries for which payment is to be made.

        You can either make the payment through NEFT / RTGS  or you can deposit cheque/DD in our accounts. The details of accounts displayed there in. 

          Give the payment details in the window & submit. Once the payment is credited to our account the same will be updated to your account.

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In how many days shall I get the delivery once order & design is approved?

 

Normally it takes 30 to 45 days to despatch the material but in case of urgencies the time period can be changed depending upon the needs of the customers.

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